Our Refund Policy
• In the occurrence of your consultation request being accepted but post-payment due to unanticipated and mitigating circumstances, your consultation request is rejected or cancelled. In such cases, you will be given a choice for another consultation request or will be offered a complete refund if you so desire. A cancellation acknowledgement will be sent to the client within 7 working days, and a refund will be credited to your account within 15 to 30 working days.
• In case your credit card/debit card/payment account has been overcharged, please notify support@lmprofessionals.co.in of the same at the earliest. Lmprofessionals.co.in will refund the outstanding amount to your Payment Account within 15 working days. In the reverse situation, if the transaction amount during payment of the fee happens to be less than the actual fee amount, Lmprofessionals.co.in will debit the outstanding amount from your payment and notify you of the same.
• In most cases, there is no other situation under which Lmprofessionals.co.in will provide a refund, except for the condition specifically mentioned under Refund Policy.
• In exceptional circumstances, the Lmprofessionals.co.in team will work with you to reach a mutually acceptable solution. Lmprofessionals.co.in intends to be objective, fair and rational in resolving such situations to maintain a positive and harmonious relationship with clients. The maximum refund claimable from Lmprofessionals.com cannot exceed the amount paid by the user at Lmprofessionals.co.in for availing the services of Lawyer’s/Company Secretary/Chartered Accountant/Accountant/ Relationship Executives or panel consultants of LM Professionals.
• Please note that no refund will be processed if the team LM Professionals has done their part to provide the service in cases where the client has not furnished requisite documents, information or clarification for delivery of the services.
• No refund is applicable if there is a denial from the Registrar of Companies, GST Department, or any Government Agency of any registration, license, application, or application petition for whatsoever reason.
• No application for the refund is acceptable after 36 hours of placing the order with us; further, even if the refund is requested within 36 hours, but the team at lmprofessionals has already started processing the order, the refund is not applicable in that case.
• In all the cases except as per the discretion of the management of lmprofessionals.co.in, there will be a nominal deduction (15%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank/ Credit Card account that was used to make the payment.
If we decide to change our Refund Policy, we will post those changes on this page.